This course gives you the skills to confidently use Microsoft Office and Exchange Online in real work environments. You’ll go step by step — from setting up mailboxes and managing emails to calendar scheduling, file sharing, and securing your data. Through hands-on lessons, you’ll learn not just theory but real tasks: sending collaborative documents, automating workflows, and troubleshooting issues. By the end, you’ll be able to run an effective Office + Exchange setup in a business or team.
What is Microsoft 365 and its components
Basic cloud concepts and how Exchange Online fits
Office 365 apps overview and licensing basics
Creating and managing user mailboxes
Assigning license & activation
Configuring mailbox settings (quota, auto replies, forwarding)
Navigating Outlook on the web & desktop
Email composing, replying, forwarding, attachments
Organizing email with folders, flags, categories
Creating, editing, and sharing calendars
Setting up meetings, events, and reminders
Managing contacts, contact groups & global address list
Using OneDrive for cloud storage
Sharing files securely
Syncing files across devices
Co-authoring in Word, Excel, PowerPoint
Real-time collaboration & version history
Using Excel online formulas and sharing
Understanding message routing in Exchange Online
Setting up and managing transport rules
Email filtering, spam protection basics
Mailbox permissions (delegate, full access)
Basic security & protection (spam, malware filters)
Retention policies, archiving, data loss prevention basics
Using Forms, Power Automate with Outlook
Creating rules, alerts, and workflows
Automating common email tasks
Common email issues and how to fix
Checking connectivity & message trace
Resetting passwords, restoring deleted items
Simulate a real business setup
Migrate sample mailboxes
Configure policies, send and receive tests





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